Sector Guide · LIMITED_RISK_ART_50
EU AI Act & GDPR Compliance Checklist for AI Customer Support & Ticketing Agents
Customer service chatbots must comply with EU AI Act Article 50(1) human-interaction disclosure, Article 4 AI literacy, and GDPR Article 28/35 data protection rules.
01 / Baseline ClassificationLIMITED_RISK_ART_50
Statutory Risk Posture
Default classification under Regulation (EU) 2024/1689 (EU AI Act) and Regulation (EU) 2016/679 (GDPR).
- Default EU AI Act Tier: LIMITED_RISK_ART_50
- GDPR Article 35 DPIA: Mandatory Prior Assessment
- EU Data Act Chapter VI Cloud Switching Clause
02 / Required Deliverables.DOCX Pack
Statutory Artifacts Generated for AI Customer Support & Ticketing Agents
Compiled automatically by the Locus Labs deterministic rule engine in 90 seconds.
- Article 50(1) User Transparency Disclosure Notice
- Article 4 Staff AI Literacy Governance Policy
- Article 50(2) C2PA Synthetic Content Marking Spec
- Article 35 DPIA (Necessity, Proportionality & Risk)
- Article 30 Record of Processing Activities (RoPA)
- Article 28 Sub-Processor DPA Schedule